artistcareer.com.au is a joint initiative of the Australia Business Arts Foundation and the National Association for the Visual Arts.
Why register for a user account?
Setting up an account is entirely optional and is used for your holding details on the website so that you can interact with the site without having to re-enter your details each time you visit. You will need to register on the site in order to post notices or comments, upload a profile to the Artist Gallery and to place orders on our online Shop.
You can also see any previous orders you've placed online through your user account.
I am a NAVA member, do I need to register for a user account on the website?
A User Account is separate to NAVA membership. All NAVA members who have supplied NAVA with a valid email address will automatically have a User Account on the Visualarts.net.au website. If you are a NAVA member but have never logged in to Visualarts.net.au, click on Register in the top-right menu under the login box. Then click on the Request new password tab, enter your email address and click on Email new password. A new password will be emailed to your address. Follow the steps in the email to sign in. Once signed in you can change your password or any other details if you wish by clicking on My account in the top right-hand corner under the Search box.
I had an account / listing on the previous site. Do I need to create a new account?
No, you can continue to use your existing user account. You can sign in to the site using your username and existing password. If you can not remember your password or experience difficulties logging in, you can reset your account. To do this, click on Register in the top-right menu under the login box. Then click on the Request new password tab, enter your email address and click on Email new password. A new password will be emailed to your address. Follow the steps in the email to sign in. Once signed in you can change your password or any other details if you wish by clicking on My account in the top right-hand corner under the Search box.
The system says ‘The e-mail address … is already taken’ when I try to register?
This means that you already have a user account – click on Can’t sign in (under the login box) and enter the email address only – this will automatically send an email that will allow you to reset the password and log in.
These web pages are compatible with all modern browers, however we recommend viewing the site with Mozilla/Firefox. The site is not supported by Internet Exporer for macs, and at this stage, there is a problem with the drop down menus in Internet Explorer for PCs, however this does not disable access to the site as these menus are also duplicated on the far left of each page when you click on the primary menu item. If you are using an older web browser the pages may not display correctly.
You can download the latest version of your preferred web browser from one of the following locations:
Cookies are small text files stored on your computer and are used to attach your browser to a session. If you have problems logging into the site then this may be because they have cookies turned off or they are blocked.
There are many things that can block cookies, firewalls, virus checkers and browser add-ons (like IE toolbars) as well as your own browser settings, all eventualities cannot be covered here. You can enable cookies in your browser settings, e.g. for Firefox under the Tools/Options/Privacy menu. Cookie permissions in other browsers can often be altered in a similar manner.
The Shop area of our site is secure and uses industry standard Secure Socket Layer (SSL) technology and server certification to ensure secure transactions. Payment details are not stored on the secure server and are sent to us in encrypted form. This means that any information you send us is protected by encryption to prevent unauthorized access to your information. It's easy to tell when you are protected by encryption -- the lock or key at the bottom of your browser changes color or is no longer broken. This varies depending on your browser. You will also notice that the http in the url has changed to https (meaning a secure site).
Further information on NAVA's e-Commerce policies can be found here.
The Information We Need From You
In order to purchase membership or a publication on our site you must first register. To register, simply click on the Register link in the top right-hand corner of the page. When you place your order, we will need to know your name, e-mail address and if paying by credit card, we will need your credit card number, expiration date and the current billing address for your card. With the above information, we can verify the authenticity of your order, prevent credit card fraud, and fulfill your order promptly.
